Contact us

We're here to help.


Questions about an order, sizing, sensitive skin, a warranty claim or bulk gifting? Write to us, and a real person from our team will get back to you within 24–48 hours.

  • Email us

    Best for order questions, claims with photos or an unboxing video, and bulk gifting requests.

  • Call, WhatsApp or DM

    Prefer to talk it through? Give us a ring or send a WhatsApp message on +91 98403 00271, or DM us on Instagram at @store499_in.

  • Order help

    Track or manage your order, check its status and view your order history in your account.

Send a message

Write to us.

If your message is about an order, please include your order number so we can find it quickly.

Damaged or incorrect piece? Tell us within 48 hours of delivery and attach your unboxing video by email.

Good to know

Quick answers.

Most questions about delivery, replacements and your data are answered in our policies.