Contact information

Questions about an order, sizing, sensitive skin, a Tarnish-free Promise claim or bulk gifting? Write to us. A real person replies within 24 hours on working days.

Get in touch

• Email: support.store499@gmail.com
• Phone / WhatsApp: ____________
• Instagram: [INSTAGRAM HANDLE]
• Or use the form on this page. Please include your order number if your message is about an order.

Damaged or incorrect order?

Tell us within 48 hours of delivery, and attach your unboxing video. The full steps are in our Returns & Replacements Policy.

Business details

The 499 Store is a trading name of the partnership firm Nova Spark.

• Principal place of business: 6/3, Ayyavu Naicken Street, Alappakkam, Chennai - 600116, Tamil Nadu, India
• GSTIN: 33AAZFN6524D1Z2

Grievances

For any complaint or grievance, write to our grievance team at support.store499@gmail.com. We will acknowledge it within 48 hours and aim to resolve it within one month.